PAETEC Holding Corp. (PAETEC) is engaged in providing large, medium-sized, and small business customers in metropolitan areas with a package of integrated communications services that includes local and long distance voice, data, and broadband Internet access services. It is a holding company that conducts its operations through wholly-owned subsidiaries. PAETEC provides a range of voice and data services on a retail basis to large, medium-sized, and small business customers. As of March 1, 2009, PAETEC delivers its communications services in 42 states and the District of Columbia. On February 8, 2008, the Company acquired McLeodUSA.
Founding Principles
PAETEC was founded in 1998 when CEO Arunas A. Chesonis and a core team of executives recognized that existing telecommunications providers were failing to respect the most important factor governing the long-term success of any business – first-rate customer service.
Today, PAETEC delivers personalized communications solutions and unmatched service to business-class customers in more than 83 percent of the nation’s top 100 metropolitan areas. We are the premier alternative to the ILECs, based on our nationwide footprint, breadth of products, and quality of service.
PAETEC’s data and voice products – and our unique value-added offerings – help customers achieve cost-effective solutions.
Corporate Mission
PAETEC’s corporate mission is to be the most customer and employee-oriented communications provider.
Corporate Values
Our dynamic growth has been achieved by adhering to basic values that will continue to define PAETEC in the future: The essence of the PAETEC Experience can be summarized in the following four Corporate Values:
* Caring Culture
* Open Communication
* Unmatched Service
* Personalized Solutions
